TERMS & CONDITIONS
Please read these Terms and conditions (“terms”) carefully. The following is a legal agreement between you (“user”) and Jordan Hayes Studio, which governs your use of products obtained by purchase through this website at jordanhayesstudio.com, or any related domains or subdomains ("site”). In these terms, use of the words "client", “you”, and “your” refer to each individual user who may interact with this site, and "JHS", "their" “we”, “us” and “our” refer to Jordan Hayes Studio.
By purchasing any product or service, you agree to be bound by these terms, without any other conditions or declarations. Understand that by using the site, any products or services for which you tender payment or otherwise obtain through the site, you warrant that you are at least 18 years of age and are otherwise legally able to enter into a valid contract.
JHS only collects and accesses information that you voluntarily provide via email or through other direct contact initiated by you through the site. JHS will not sell or otherwise distribute these details to any other individual or entity. JHS is the sole manager of such information collected on the site.
SESSION FEES | SESSION
The session fee covers JHS time and talent only, it does not include any images (unless stated in session information). A non-refundable deposit is required at the time of booking to secure your date and time. The deposit will be deducted from the cost of your chosen photography session when calculating the final balance due.
JHS shall be entitled to use their judgement regarding the style and flow of the photography session, including the poses photographed and the locations used. Their judgement regarding the locations/poses and number of images taken shall be deemed correct. Due to the changes of weather and the availability and willingness of subjects the photographer will do their best to honour requested content but it may not be possible to capture all the images requested or to capture any specific event or happening. You are responsible for all children at all photography sessions.
Cameras, mobile phone cameras and camcorders are NOT permitted during any session, in studio or on location without express permission from Jordan Hayes Studio.
In the unlikely event of equipment failure beyond the photographer’s control, their liability shall be limited to a refund of all monies paid minus expenses.
You may cancel your photography session at any time by giving written notice to JHS but in doing so shall forfeit any monies paid. Cancellation less than 72 hours before the photography session will result in the payment in full becoming due. All cancellations must be in writing.
Should the cancelled photography session turn out to be a postponement, then, subject to JHS being available, all money paid may be applied to the photography session on a new date within a maximum 4 week period. In this case, the total fees chargeable will be the fees, which apply at that time. JHS reserves the right to re-schedule outside of this 4 week limit due to any existing commitments. If you fail to reschedule within the 4 week time period, JHS have the right to cancel the booking with the session fee payment made non-refundable. If you are a no show, there will be a rebooking fee charged.
In the event of the JHS not being available for your cancelled or postponed photography session a full unconditional refund of your deposit and any other payments will be made.
JHS understand that people can fall ill at any time. In the event of sickness prior to the photography session, you agree to make every possible effort to inform JHS no later than 4 hours prior to the start time of the photography session. The session can be transferred to a new date which will be at the convenience of both parties within a maximum 4 week period. JHS reserves the right to re-schedule outside of this time limit due to any existing commitments. If you fail to reschedule within the 4 week time period, JHS have the right to cancel the booking with the session fee payment made non-refundable. If you are a no show, there will be a rebooking fee charged.
PREVIEW | ONLINE GALLERY
There is no guarantee that any particular number of proofs will be produced. Proofs will be available for your view and order session or online gallery within 3 weeks. All orders are due at this time. JHS will aim to select a minimum of 25 images for your preview or online gallery (unless otherwise stated in session information at the time of booking). JHS is not obligated to provide you with any images that are not already presented. You are responsible for viewing and ordering from your online gallery within 7 days of the images being ready for viewing. For all orders, payment is due in full at time of order. All orders are final and cannot be changed or refunded for any reason.
COPYRIGHT & EXCLUSIVITY
The copyright Designs and Patents Act 1988 assign the copyright of the images to JHS. JHS shall be granted the right to use any media captured. JHS can use any media captured to promote the business in advertising, brochures, magazine articles, websites, social media, sample albums etc. For advertising or publication usage JHS will always gain written permission from you.
No image can be copied, scanned or reproduced in any form whatsoever without the prior consent of JHS. You may not alter or add to or manipulate a picture by any means or reproduce a picture in whole or in part as an element within, or as a montage with, another picture without JHS written permission. Permission to reproduce a picture for personal use (not commercial) is granted to you by JHS only when digital images are purchased and paid in full to JHS.
RETURNS | REFUND POLICY
You acknowledge that all products and materials are non-refundable and not returnable, under any circumstances due to the custom nature of the products. All sales are final.
All orders are presumed to have been received in good condition unless you notify JHS in writing of any discrepancy or error within 7 days of receipt.